Description
Course Description
This Unit Standard focuses on coaching individuals in a business environment in order to improve the level of performance to meet a team’s required service levels. The learner is required to demonstrate knowledge and skill in an authentic work situation.
The qualifying learner is capable of
- Â Explaining the concept of coaching in a business environment.
- Â Demonstrating skills and techniques required of a coach.
- Â Developing an action plan to coach two team members.
- Â Gathering evidence and monitoring progress.
Certification
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical Literacy at NQF Level 2.
Outcome 1
Explain the concept of coaching in a business environment.
Outcome 2
Demonstrate skills and techniques required of a coach.
Outcome 3
Develop action plans to coach team members.
Outcome 4
Gather evidence and monitor progress.
Who This Course is for
Everyone who wants to build a carrier from somewhere or any employee who wants more skills.
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